Policies

  • Package prices are based on events between the hours of 7:30 am and 4:45pm. Events requiring set-up earlier than 7:00 am or pick-ups at 5:00 pm or later will incur an additional labor charge of $50.
  • All orders must be placed in Catertrax by 2:00 pm one day before your event. Orders not received by 2:00 pm the day prior may result in their being modified based on availability of product.
  • Orders placed after 11am for the next day or same-day will incur a $25 late fee.
  • Pick-ups will be done at the requested time. Any leftover products that are picked up at this requested time cannot be returned later.
  • Prices do not include New York Sales Tax (8.875%).
  • Upgrades to china, glassware or linen require rented equipment at additional fees.
  • Prices do not include staffing and rental costs for special events.
  • Meetings over 50 people may incur an additional staffing charge.
  • Special Dietary and Kosher Meals are available upon request. Please notify us at least 1 business day prior to your event.
  • All orders for linen must be placed by 10am Friday the week before the event. Linen orders placed after this time will incur a $75 fee. Linen orders placed for the next business day will incur a $150 fee (with the exception of 10am Friday for Monday).
  • Cancellation of an event less than 24 hours in advance of the event date will incur a charge equal to the amount of any non-recoverable food, beverage, staff and equipment expenses incurred for the event.
  • Cancellations for Monday events must be placed on Fridays by 12pm.

Catering Contact Information

Catering Director: Hopeton Taylor

Htaylor@restaurantassociates.com | 212-578-6785

Catering by Restaurant Associates

A passion for food. An obsession for detail. Whether you’re hosting a small breakfast meeting or a large business conference, our catering experts will be delighted to work with you. Restaurant Associates is dedicated to ensuring the success of your event.

MetLife Catering
200 Park Avenue
New York, NY 10166
212.578.6785